Service reviews
Delivery, packing, invoices and after-sales — reviewed by people who actually ordered. Product reviews live on each product page.
Needed a GST invoice for my company. Sent the GSTIN on WhatsApp and had a proper tax invoice in ten minutes. Phone arrived sealed with the manufacturer warranty registered in my name.
I had the 16GB model in my cart. They asked what I actually run and told me the 8GB was enough for it, which saved me eighteen thousand rupees. Delivered next day, invoice in my inbox the same evening.
The tracking link on WhatsApp came before I had finished reading the confirmation email. Packing was sealed, invoice inside the box, and the headphones were exactly the pair I had asked about on WhatsApp. This is how online shopping should feel.
One earbud had a rattle out of the box. Sent a video, they raised the replacement the same evening and the new pair was with me in two days. No forms, no service centre queue.
A 55 inch panel travelled 500 km and reached me without a scratch — double boxed, corner guards, and the delivery person waited while I checked the screen. They called the next morning to ask if it had switched on fine.
Asked four questions about battery life on the WhatsApp number and got four straight answers within the hour, no sales pitch. Took one star only because the courier was a day late, which was not their fault.
